There’s so much to say, but in one word, kindness. Ever since my Father and Mother-in-Law started to stay at Aegis Gardens (Newcastle, WA), we felt a sense of close community and support. From all the many daily activities that are available for my parents all the way to accommodating my mother’s dialysis with rides from the staff. They are an amazing team at Aegis Gardens to the point I would also consider retiring there.
Their Asian theme is really amazing, all the way down to their food. But it’s really all about the staff. The staff are very caring, understanding like true family. [The marketing director] helped us with a tour, talked about the many activities and rooms there, and even asked us about ideas for their facility. When such a place asks feedback from even visitors, you can trust that they are customer minded first.
Our parents are still staying there and we are very fortunate to have been able to find Aegis Gardens in Newcastle to take such good care of both of our parents. Thank you Aegis Gardens Newcastle staff for taking amazing care of our parents!